Refund & Cancellation Policy

Any questions or concerns, please contact

Canna Honey CBD LLC at support@realcannahoneycbd.com

Cancellations

If you complete an order and would like to cancel it please contact us within the same day at: support@realcannahoneycbd.com

Returns 

We have a 30 day return policy on any unopened items.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If your product is in the condition stated above we will then issue your refund and a credit will be applied to your credit card or original method of payment, within 30 days.

If you receive a damaged or defective item we will issue a full refund. No questions asked.

Late or missing refunds

If you have been approved for a refund and it has not posted to your account within 30 days:

  • First check your bank account.
  • Then contact your credit card company, it may take some time before your refund is officially posted.
  • Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@realcannahoneycbd.com

Exchanges

If you receive the wrong product please contact us at support@realcannahoneycbd.com and we will satisfy your original order.

Shipping

Before returning any products, please let us know via support@realcannahoneycbd.com in case we don’t receive your package.

To return your product, you should mail your product to: Canna Honey CBD PO Box 1374 Newport, OR 97365

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over $60, you should consider using a trackable shipping service and purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

Any questions or concerns, please contact

Canna Honey CBD at support@realcannahoneycbd.com